Where are the instruments made?
All Eastman guitars and mandolins are made in our own family owned and operated workshop outside Beijing China.
Where can I purchase an Eastman instrument?
A list of Eastman authorized dealers can be found here.
What is the Eastman warranty?
Limited Lifetime -- click here for more information.
What do I do if my Eastman needs warranty work?
Contact the dealer from whom you purchased it to have it inspected and initiate a claim.
How are the instruments made?
All Eastman guitars and mandolins are handcrafted from the finest solid tonewoods available. Read the history behind Eastman.
How do I care for my Eastman?
Eastman guitars and mandolins are built with tone as our #1 priority. Here are a few suggestions to follow:
1. Use a simple hygrometer / humidifier to ensure proper and consistent humidity (can be purchased at most music stores)
2. Keep the instrument stored in the case if not played for extended periods of time
3. Keep the instrument out of extreme changes of climate or temperature.
4. Do not use stands or hangers made of rubber. The nitrocellulose finish reacts with the rubber and WILL cause blemishes.
5. Clean the instrument with a small amount of standard guitar polish and a soft microfiber cloth.
What type of pickups does Eastman use?
Eastman uses exclusive pickups from Kent Armstrong.
Can I have my Eastman customized?
Eastman does offer several custom options. Contact your Eastman dealer for details.
What type of finish does Eastman use?
All Eastman guitars and mandolins are finished in nitrocellulous lacquer, with the exception of the MD815/V mandolin which has an oil varnish.
